These terms cover your use of the Runeflake website. By using the site you accept them. If you do not, please stop using it.
They are not the terms of any work we might do for you. If we agree to build something, that is covered by a separate written agreement, and where the two ever disagree, that agreement wins.
This site is operated by Runeflake. You can reach us through the contact form.
How we handle the information you send us is set out in our Privacy Policy.
You may read this site, print pages from it and share links to it. You may use the enquiry form to get in touch about work.
Please give us accurate details when you do. We will act on what you tell us, and a wrong email address mostly wastes your time rather than ours.
The pages here describe the kind of work we do. They are written to help you decide whether to talk to us.
Nothing on this site is an offer that you can accept to form a contract, and nothing here is professional advice for your particular situation. What is right for one business is often wrong for another, which is why the first thing we do is have a conversation about yours.
Sending an enquiry costs nothing and commits you to nothing. It is a request for a conversation, not an order.
Any price shown on this site is an indication of where work of that kind usually starts. It is not a quote. The figure that counts is the one we give you in writing for your specific piece of work, after we understand what it involves.
We are only bound once we have both agreed the work in writing.
We say on this site that if a fix does not pay for itself in new work, you get your money back. We mean it, and we would rather set out plainly how it works than leave it vague.
The details — what counts as paying for itself, over what period it is measured, what we each need to do for the measurement to be meaningful, and how a refund is paid — are agreed in writing before the work starts, as part of your agreement with us. That is where the guarantee lives. This page is not the guarantee itself.
If those terms have not been written down for your project, ask us for them before you commit.
Any examples, numbers or case studies on this site are there to show the shape of the work and the kind of outcome it aims at. They describe particular situations, and they are not a promise that your business will see the same result.
The text, design, layout, graphics and code on this site belong to us or are used with permission. You may not copy them for your own commercial use, or present them as your own, without our written permission.
Linking to us is welcome, provided you do it in a way that is fair and does not suggest an association or endorsement that does not exist.
Please do not:
We may block access if any of this happens.
We try to keep the site up and correct, but we do not promise it will always be available or entirely free of errors. We may change, suspend or withdraw any part of it without notice.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit.
Subject to that, we are not liable for any loss of profit, loss of business, loss of data or other indirect or consequential loss arising from your use of this website, or from relying on anything published on it.
If you are using this site for business purposes, the consumer protections that would otherwise apply do not apply to you.
Where we link somewhere else, it is because we think it is useful. We do not control those sites and we are not responsible for what is on them.
These terms are governed by the law of England and Wales, and disputes about them fall to the courts of England and Wales.
If you are a consumer living elsewhere, you keep the benefit of any protection that the law where you live gives you and that cannot be set aside by agreement.
We may update these terms. The version on this page is the one that applies, and the date at the top tells you when it last changed. Using the site after a change means you accept the updated terms.
Use the contact form for anything about these terms or the site.